I wanted to make sure this process was as clear as possible for all my lovely patients. When you need to get a bit of TLC done, the last thing you want to worry about is trying to figure out how to book without clear instructions.

This is just a simple walk through of how booking online works, so you can take your time and feel confident you’re doing the right thing.

Step 1. Open the booking page

• Simply search 'House of Glo booking' or click this booking link.
• You’ll be taken to our online booking system. This is where all of our current medical aesthetics services and live availabilities sit.
• You can scroll, read, and click around as much as you like here. Nothing is booked at this stage, so there’s no pressure to decide straight away.
  
  You can access the booking page here at any time:
  https://bookings.gettimely.com/houseofglo/bb/book

Step 2. Choose the service that feels right

• Services are grouped together to make them easier to find.
• Simply click the down arrow on each service group to see all the treatments available.
• If you are unsure, each treatment has a short description to help guide you
  - simply click the 'i' located next to the service name to read the treatment description.
  

You don’t need to know exact names or have everything figured out. Just choose the option that feels closest to what you’re looking for right now.

If you’re unsure, a free consultation is always a safe place to start. It gives us time to talk things through properly and make decisions together.

If you later realise you’ve booked the wrong service, that’s completely okay -you can contact me anytime. We can easily adjust the appointment details if that happens.

Step 3. Select a date and time

Once you’ve chosen a service, you’ll see the available dates and times in a calendar form.

Only appointments that are genuinely available will show here, so if you can see a slot, it’s free to book. Take your time and choose a date and time that works best for you.

If you can’t see a time that suits, it just means those appointments are currently full. If there isn’t a time that suits you, feel free to reach out to me and I may be able to accomodate it!

Our usual opening times:
Monday: By appointment only
Tuesday: 10:00 - 20:00
Wednesday: 10:00 - 16:00
Thursday: 12:00 - 20:00
Friday: 12:00 - 18:00
Saturday: By appointment only
Sunday: Closed 

Step 4. Enter your details

You’ll then be asked to create an account using your log in details from Facebook or Google, or you can simply use your phone number.

Enter your name, email address, and phone number. This is simply, so that we can confirm your appointment and contact you if needed.

You may also see important notes about your appointment at this stage, so please take a moment to read through these before continuing.

Step 5. Review payment details

If a deposit or payment is required, this will be clearly shown before you confirm your booking. Nothing is processed without your approval.

Step 6. Confirm your appointment

Once you click confirm, your appointment is booked.

You’ll receive a confirmation email with all the details, including how to reschedule or cancel your appointment if needed.

After booking

Your confirmation email allows you to manage your appointment if anything changes. If you cannot access the email, simple click this link and you will be able to see all upcoming and past appointments booked with House of Glo : https://bookings.gettimely.com/houseofglo/

And if you realise you’ve booked the wrong service or need a bit of help adjusting anything, please don’t stress. Just get in touch and I can help you sort it.

Complete your consent forms

After booking, you can complete your consent forms online by either selecting 'fill out forms' in the action required box. You’ll also receive a link to complete your consent forms online. This includes forms such as a skin questionnaire and your medical history.

These forms are really important and must be completed before your appointment. They allow me to fully understand your skin, your health, and whether a treatment is safe and suitable for you.

Please take your time filling these out and answer everything honestly. If anything changes or you’re unsure about a question, we can always talk it through at your appointment!

If online booking doesn’t feel right

If booking online still feels confusing or overwhelming, that’s completely okay.

If you ever need to, you can also use the links below to manage things directly:

View your appointments:
https://bookings.gettimely.com/houseofglo/

Update your personal details:
https://bookings.gettimely.com/houseofglo/details/update

Manage saved cards:
https://bookings.gettimely.com/houseofglo/cards

You’re always welcome to contact me and I can guide you through the process. Online booking is there to make things easier, not add pressure!